See why Inland Empire families choose Ballard for their plumbing and HVAC needs.
Real reviews from real customers throughout the Inland Empire
My grandfather used Ballard in the 1960s, my parents have used them for decades, and now I call them for all my plumbing and HVAC needs. When you find honest, reliable service like this, you stick with them. The third generation is carrying on the same values that made this company great.
Our AC died on a Sunday afternoon when it was 105 degrees. Called Ballard and they had someone at our house within an hour! The technician was professional, explained everything clearly, and had us cool again in no time. Fair pricing too. This is why they've been around for 70+ years.
Ballard represents everything good about family-owned businesses. They showed up on time, wore booties in our house, explained every step of the repair, and cleaned up perfectly when done. The technician treated our home like it was his own. Highly recommend!
Another company told us we needed a complete furnace replacement ($8,000+). Called Ballard for a second opinion and they fixed it for under $300! They could have sold us a new system but chose to be honest instead. That's integrity. We're customers for life now.
We had a complex sewer line issue that two other companies couldn't diagnose. Ballard came out with camera equipment, found the problem immediately, and had it fixed the same day. You can tell these guys have been doing this for decades. Worth every penny.
From the initial phone call to the completed installation, everything was professional and smooth. They arrived exactly when promised, did beautiful work on our new AC system, and the price was exactly what they quoted—no surprises. This is how business should be done.
Burst pipe at 2 AM. Called Ballard's emergency line and a real person answered—not a voicemail! Technician was at our house within 45 minutes and stopped the flooding. In a panic situation, having someone reliable makes all the difference.
You can tell the Ballard family takes pride in their work. The technician was courteous, knowledgeable, and genuinely cared about solving our HVAC problem correctly. It's refreshing to work with a company that hasn't lost its family values despite being in business for 70+ years.
Got three quotes for our bathroom remodel plumbing. Ballard wasn't the cheapest, but their quote was detailed and honest about what needed to be done. The work was flawless and they stuck to the estimate. Quality costs a bit more, but it's worth it.
Experience the service that's earned 191 five-star reviews